AI in Salesforce

Salesforce AI combines artificial intelligence with Salesforce clouds, offering predictive analytics and personalized automation to improve customer relations.

Section 01

Al Fundamentals

Section 02

Dictive AI

Section 03

Generative AI

Section 04

Al Capabilities in CRM

Section 05

Einstein for Multiple Objects

Section 06

Einstein for Leads

Section 07

Einstein for Opportunities

Section 08

Einstein for Cases

Section 09

Ethical Considerations for Al

Section 10

Salesforce Trusted AI Principles

Section 11

Data for Al

Section 12

Data Quality & Data Management for AIAI